Never Share Your Banking Credentials

Monday, April 13, 2026 - Learning Center

If someone asks for your banking credentials, it is a scam. 

Your bank does not need to know your personal login and password in order to access your account. No company or person should ever be asking for this information. Anyone who wants or asks for this information for any reason is not asking to "help" you out.  Your password and username are for your use and login ONLY!

Never share your banking credentials, usernames, passwords, logins or personal identification numbers (PINs), with anyone, not even your family members.

 

Common Tactics Scammers Use

• If someone tells you they need your banking credentials to send you money via ACH, paper check, or wire, it's a scam.

• Loan companies will not randomly reach out to you to offer you a loan. It's a scam. 

• If the caller is telling you something that seems too good to be true, or something in you says, "this is odd", it is. It's a scam.

 

Act Fast if you Shared Information

If someone begins asking you for your personal information or banking information, stop communicating immediately.

If you shared your banking information, call your bank immediately to lock your account to prevent further loss. Time is of the essence, and depending on the situation, some fraud cannot be recovered. So it is of the utmost importance to stay alert, know the signs of a scam, and confirm the legitimacy of calls that want to discuss financial matters or obtain personal credentials.  

Your Security Matters: Protect Yourself

Check out our Safety and Security Resources to inform yourself, so you don't fall prey to fraud. 

• Safety & Security Center  - Explore our fraud prevention resources

• Bank Impersonation Scams - Learn how scammers pose as banks

• Text Scams - See examples of fake fraud alerts

• Social Engineering - Understand how scammers manipulate trust

• Verify Before You Trust - Learn how to protect yourself before answering a call